Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://nciem.de/ (“the Site”).
1. Information Sharing
We only share your personal information with the following parties:
- Payment processors to complete transactions
- Shipping partners to deliver your orders
- Authorized service providers for customer support and repair services
- Marketing providers for promotions, only if you opt in
- Legal or regulatory authorities when required for fraud prevention or law enforcement
We never sell your personal information.
2. Cookie Usage
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Improve website performance and user experience
You can manage or disable cookies through your browser settings. Please note that some site features may not function correctly if cookies are disabled.
3. How We Protect Your Data
We use industry-standard security measures, including:
- Encryption to secure payment and login data
- Firewalls and secure servers to store personal information
- Strict access controls so that only authorized personnel can access your data
4. Your Data Rights
You have the right to:
- View and update your personal data
- Request deletion of your data, where permitted by law
- Request a copy of your data (data portability)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at [email protected].
5. Data Retention
We retain your personal data only for as long as necessary to:
- Provide and maintain our services
- Comply with legal, regulatory, or tax obligations
- Support product warranties and after-sales services
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” For significant updates, we may notify you via email.
7. Contact Us
If you have questions about this Privacy Policy, our data practices, or if you wish to make a complaint, please contact us using the details below.
National Company for Industrial Equipment Marketing NCIEM UG (haftungsbeschränkt)
Contact Information
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CET)
Order Cut-off Time
6:00 PM (CET)
Order Processing & Shipping
Order Processing Time: 1–2 business days.