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Payments & Security Policy

This policy explains how NCIEM.DE supports secure transactions, the payment methods we accept, how payment information is handled, and how we protect your personal information.

1. Secure Transactions

NCIEM.DE uses secure HTTPS connections and industry-standard TLS encryption to protect information transmitted between your browser and our website. This helps safeguard personal and payment-related information during online transactions.

Sensitive payment information is processed through secure payment service providers. NCIEM UG does not require customers to transmit full payment-card details through ordinary email or other unsecured communication channels.

2. Payment Methods Accepted

We currently accept the following payment methods:

  • PayPal
  • Link (by Stripe)
  • Visa
  • Mastercard
  • American Express
  • Discover

Prices on NCIEM.DE are displayed in EUR (€), unless otherwise expressly stated. Please refer to our Shipping Policy for further information regarding delivery, shipping charges, and applicable conditions.

3. Payment Security & PCI Standards

Card payments are processed using payment service providers that maintain security controls designed to comply with the Payment Card Industry Data Security Standard (PCI DSS).

Payment Information Handling:
NCIEM UG does not store your full credit or debit card number on its own systems. Depending on the payment method used, payment information is securely processed by the relevant payment service provider.

For order administration and accounting purposes, NCIEM UG may retain transaction-related information such as billing and shipping details, order information, payment status, transaction references, and limited payment-method information made available by the payment provider.

Security check: When using NCIEM.DE, you can verify that the connection is encrypted by confirming that the website address begins with https:// and by checking your browser's security information for the connection.

4. Privacy Protection

We respect your privacy and process personal information in accordance with our applicable privacy and data-protection obligations.

Personal information is not sold or rented to unauthorized third parties. Information may be shared with service providers where necessary to process payments, fulfil orders, provide delivery, prevent fraud, meet legal obligations, or operate our services.

Please review our Privacy Policy for more information about how personal data is collected, used, stored, shared, and protected.

5. Contact Information

National Company for Industrial Equipment Marketing NCIEM UG (haftungsbeschränkt)

Business Address
National Company for Industrial Equipment Marketing NCIEM UG (haftungsbeschränkt)
Lohmühlenstraße 65
12435 Berlin
Germany

Contact Details

Phone
+49 30 2325 8284
Sales Email
[email protected]
Support Email
[email protected]

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Central European Time — CET/CEST)

Order Cut-off Time

6:00 PM (Central European Time — CET/CEST)

Order Processing Time

1–2 business days

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